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Destination OS
Mountain Edition
Destination OS
Mountain Edition

Make your entire destination bookable on a single platform

Is booking chaos impacting your guest experience? Destination OS Mountain Edition is here to streamline your operations, offering an all-in-one platform that lets your guests seamlessly plan and book every aspect of their mountain getaway.

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  • ski movie ski movie

Can you relate? Unify your destination under one platform with Destination OS

Tourism can be chaotic, with numerous service providers operating independently, leaving guests overwhelmed by a maze of apps and websites. Destination OS brings everything together on a shared digital marketplace, creating a seamless, unified brand experience for your visitors.

We bring destinations and service providers together on a shared digital marketplace, offering users a unified digital brand experience.

One Platform, Endless Possibilities.

Destination OS Mountain Edition is more than just a booking platform; it’s a complete digital ecosystem designed specifically for mountain railways and surrounding regions. Our platform enhances every step of the customer journey—from Skiline entertainment and gamification at ski resorts to targeted email campaigns and dynamic ski pass pricing. With Destination OS, you have a comprehensive suite of tools at your disposal to craft personalized and effective digital sales strategies.

Unified System, Numerous Products

Manage everything from ski passes and mountain railway tickets to events, accommodations, and more – all within one system. Create unforgettable experiences for your guests while boosting regional sales and growth.

Multi-Channel Sales Strategy

Expand your reach by selling products through multiple channels, including websites, apps, sales terminals, and B2B reseller networks. The Mountain Edition’s flexibility ensures you can meet your guests where they are.

Simple and Intuitive

Empower your local service providers with MyServices, an easy-to-use tool that allows them to independently create, manage, and publish their services across multiple marketplaces and channels. Whether it’s automatic integration or manual control, MyServices ensures that all offerings are digitally centralized and seamlessly integrated, simplifying operations and expanding reach.

Entertainment & Gamification

Skiline, a core component of the Mountain Edition, revolutionizes the guest experience by creating emotional digital engagements. This gamification of the mountain experience turns your customers into passionate brand ambassadors, making them feel connected to your region like never before. By offering unique and interactive experiences, you can transform visitors into loyal advocates who will share their memories and inspire others to explore your destination.

Discover our Product Portfolio

Alturos Destination OS Mountain Edition offers a powerful e-commerce module that digitizes tourism services by integrating with third-party booking systems. It supports B2C and B2B sales through a centralized multi-product shopping cart, enabling customers to effortlessly combine and purchase multiple services in a single checkout.

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    Ski Passes

    Sell ski passes from Skidata and Axess online, allowing guests to bypass queues by loading passes onto their Keycard, SwissPass, or choosing options like “Smartphone Ticket”, postal shipping, pick-up or group pick-up. Boost revenue with dynamic pricing integrations.

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    Mountain Railway

    Sell single and return trips via Skidata and Axess for easy mountain access. Guests can get cable car tickets as Print@home or load them onto keycards or SwissPass. Class selection, different reductions, and personalization are also supported.

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    Seasonal Skipasses

    Offer annual and seasonal passes through Skidata and Axess, targeting loyal customers with extra services on top. Provide flexible durations and acquisition methods, including mail delivery or keycard reloading.

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    Experiences & Events

    Optimize the booking of tourist attractions, experiences and events by integrating MyServices – Alturos’ own service design platform – with external systems like Regiondo, Trekksoft, TOMAS, and Feratel to offer products from various providers in one webshop.

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    Gift Vouchers

    Offer guests a variety of vouchers (fixed value, variable value, voucher for a specific product). Vouchers can be loaded directly from the In-App Wallet to be used for purchases in the JAMES Webshop and apps. Additionally, a PDF can be downloaded as well.

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    Mountain Packages

    Bundle services into packages, offering them exclusively or with special discounts and create creative products such as “Half-Price Pass”, “VIP Pass”, “Local Resident Card”, “Winter Special”, or “Activity Card.”

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    Merchandise

    Enhance the experience of your guests after their vacation by offering them the opportunity to access an exclusive selection of souvenirs and merchandise items from the comfort of their own home.

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    Accommodation

    Invite guests to extend their stay with regional accommodations such as hotels or apartments, enhancing their experience. Supported systems include Feratel, TOMAS, Seekda, Interhome, and Rentalp. Furthermore, target guests we pre-stay and post-stay campaigns.

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    Ski Rental

    Offer rental items such as skis, snowboards, ski boots, helmets, etc., to enhance your guests’ skiing experience and offer everything they might need for their vacation. Supported external systems include Wintersteiger (Easyrent), Rentmaxx, and SportsRental.

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    Ski School & Guides

    Recommend private and group lessons to your guests and help them find the right ski and snowboard course for their needs through customized filters. The external system Waldhart is supported.

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    Ski Locker

    Enable guests to book a nearby ski depot to avoid the transportation effort to and from the slopes. They can easily access the depot with a keycard. Axess & Wintersteiger are supported as external system.

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    Public Transport

    Let travellers book train tickets with real-time route and timetable options. Supports both regular and sightseeing trains, as well as seat reservation and additional services, ensuring a smooth user experience.

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    Parking

    Enable seamless parking with online ticket booking and post-payment options. Guests can enter via QR code or automatic license plate recognition. Integrated with Digital Parking for effortless access.

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    Shuttle Services

    Enhance guest satisfaction with seamless shuttle service bookings. Allow travelers to easily schedule and manage their transportation to and from mountain destinations, ensuring a stress-free experience.

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    Insurance & Climate Compensation

    Offer ski accident insurance, hotel coverage, and CO2 compensation in the shopping cart, providing your guests with enhanced security and peace of mind.

    Why Choose Alturos Destination OS Mountain Edition?

    The Alturos Destination OS Mountain Edition the first step towards future-proofing mountain railways in winter and summer. Start your local digital journey in B2C sales with us, and effortlessly transition to global markets through B2B partnerships.

    Book a demo

    • Seamless Integration of Services

      Whether it’s ski passes, accommodation, or ski rentals, our e-commerce module enables the effortless combination of services in a single shopping cart, making the booking process smooth and enjoyable for your guests.

    • Proven Results & Growth Potential

      With a track record of increasing sales by up to 30% annually, Destination OS shifts up to 60% of transactions to digital channels within the first 3-5 years. Start small and scale your digital marketplace without losing initial investments.

    • Multi-Channel Sales Strategy

      Alturos Destination OS offers support for all major digital sales channels, including website/webshop, iOS and Android apps, sales terminals, B2B reseller cash desk, and the Skiline app.

    • Multi-Region, Multi-Brand Marketplace

      Expand beyond a single destination. Destination OS allows you to manage multiple destinations and brands under one platform, providing the broadest product portfolio in the industry.

    • Integrated Skiline Data for Targeted Marketing

      Leverage the power of Skiline, the largest provider of customer data for ski resorts, to create sustainable, targeted marketing campaigns that resonate with your guests.

    Explore our No-Code World.

    The shortage of skilled IT experts is a challenge for many companies. Our technology eliminates the need for coding by replacing it with intuitive modeling, offering you greater flexibility and efficiency. Explore our suite of tools and channels, designed to help you shape the future of guest experiences with ease.

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    • ski movie ski movie

    Webshop , Website & Native App – All in One

    Provide your guests with a one-stop-shop to book everything from ski passes, event tickets to accommodations, and more. Available as a standalone solution or integrated into your website, plus iOS and Android apps for a seamless omni-channel sales strategy.

    Custom Theming

    Discover our diverse theming options to customize the appearance of your website and native app. Choose from a wide range of designs, color schemes, fonts and layouts to create a unique and engaging online presence that perfectly represents your region.

    Marketplace

    Our marketplace concept allows you to offer the entire product range of your region in one shop as well as multiple white label shops with their own corporate design.

    Native Skiline App
    as Sales Channel

    Sell multi-day tickets to the entire Skiline community, run targeted campaigns for popular ski resorts, and manage it all through a native iOS and Android app with built-in e-commerce.

    Self-Service-Terminal

    Say goodbye to long waiting times and expensive sales costs. Our sales terminals offer everything you need: ski passes, mountain railway tickets, parking tickets, admission tickets, and lockers.

    B2B Reseller
    Cash Desk

    Our web-based point of sale system enables regional hotels, sports shops, rental stations, and international tour operators to effortlessly resell an entire tourism region’s offerings. Local partners can quickly book, reserve, and issue valid tickets for their guests with just a few clicks.

    Content-Hub

    Content-Hub is a content-first, multi-brand, omni-channel headless CMS that lets you create all types of content with ease. No coding required – design informative pages, interactive maps, and select from widgets like banners or grids. Explain prices, upload product images, integrate weather and slope updates, and much more, all within a single platform. We know finding the right words can be challenging. For assistance, use the Alturos AI (beta) content writing support.

    More about Content-Hub

    MyServices

    Effortlessly invite service providers to register and create unique experiences with MyServices destination manager. Their offerings come to life in your marketplace, curated and approved by you. MyServices provides a complete digital interface for service design, approval, publishing, and management – simplifying tourism management with just a few clicks. Moreover, Alturos AI (beta) offers comprehensive multi-language support for all products and services, ensuring inclusivity for all guests.

    More about MyServices

    Alturos Destination OS caters to diverse B2C and B2B platforms, including JAMES Web (desktop and responsive) and native applications (iOS and Android) for B2C interfaces, as well as the B2B Cash Desk and sales terminals for B2B frontends. A distinctive feature of our solution is the ability to tailor the aesthetic and user experience to align with your company’s branding (CI/CD). Additionally, our system enables centralized management of content and e-commerce offerings through the Content-Hub and the e-commerce backend.

    Communicate Like Never Before

    Reach your guests along the entire user journey using our cross-platform communication module EMMA – revolutionizing interactions at tourist spots and beyond. More than just a tool, it’s a multilingual companion that understands, engages, and tailors conversations.

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      Digital communication

      EMMA communicates with your guests in their language, on their preferred platform, providing them with personalized and timely information.

      More about EMMA
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      Reach guests at every journey stage

      Communicate across platforms like email, Facebook Messenger, Webhook, push notifications, WhatsApp/SMS, or newsfeeds. Run campaigns such as pre/post-stay, abandoned cart, end-of-day summaries, or first access.

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      Inspiration

      In the inspiration and activation phase a guest has never been to the region and you can use B2B Reseller Campaigns, B2C Offline and Online Ads and B2C E-Marketing Campaigns to reach them.

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      At the booking

      If a guest has at least triggered one action in the booking mask or shopping cart (e.g. abandoned cart event) you can address them via B2C Webshop, B2B Reseller Shop, B2B Tour Operator Shop and B2C E-Marketing Campaigns.

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      Before the stay

      Vacation planning begins as soon as the guest has purchased the first product in the shop. This stage can be used for inspiration and cross selling e.g. Cross- & Upselling Campaigns, Personalized Digital Communication, Digital Guest Registration, Digital Guest Card.

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      During the stay

      The guest has checked in to the region and spends their vacation there, consuming the destination’s services. The use of Self-Service-Terminal, Digital Entertainment & Loyalty, Digital Guest Card and Digital Guest Registration makes vacation even more convenient.

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      After the stay

      The vacation is over and it’s time to share memories. After a guest’s stay in the region, you can send them a summary of their experience, encouraging them to share on social media and become brand ambassadors. Furthermore, use C2C Marketing with auto-generated stories. 

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      Re-activation

      The guest knows the region because they have already been there some time ago. e.g. after 6 months a new inspiration and re-activation phase begins and you can start with Retargeting, Personal Content as Emotional Hooks and „Daten driven“ Digital Campaigns.

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      AI Multi-Language & Content Support

      BETA Feature – Our frontends support multiple languages, with context-sensitive translations powered by Alturos AI in Content-Hub and MyServices. Alturos AI also assists with content writing to ensure the right message every time.

      Using Loyalty & Entertainment to Keep Guests Coming Back.

      Digitalization of customers and their emotions: entertainment, social sharing, gamification.
      With Skiline, an integral part of the Alturos Destination OS Mountain Edition, you can create emotional experiences that turn your customers into brand ambassadors for your ski resort: every day, several thousand pictures and videos are shared, generated through Skimovies, Photopoints, Phototraps, Speedchecks, and Bikemovies.

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        Digital Entertainment

        Explore the world of Skiline and establish a sustainable, user-centric marketing strategy.

        More about Skiline

      • 5+ mio Skiline user

        Benefit from the world’s largest winter sports community with over 5 million users and 350+ ski resorts who trust us.

      • Adventures

        Encourage users to explore new locations within the ski resort through gamified challenges, boosting engagement and app usage. By introducing new adventures and offering rewards, it motivates users to return, enhancing their loyalty to the resort or brand.

      • Top100

        Skiline’s famous Top100 rankings motivates skiers to push their limits and step out of their comfort zone. With customized rankings and global standings, users can filter results by demographics or resort, compare themselves worldwide, and share their achievements.

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        Sustainable marketing guaranteed.

        Adding Skiline attractions to your ski resort makes it more appealing to your guests. This not only boosts user data collection and vertical meter requests but also enhances the production of engaging, emotional content.

      • Race tracks

        Get automatically filmed on a Skimovie race track or take a Speedcheck including photo or get a great souvenir photo with a fantastic mountain panorama at the photopoint – Skiline installations generate content and turn guests into brand ambassadors.

      • Ski day tracking

        Track your ski day effortless with a vertical meter diagram (Skiline) that displays individual lift accesses and statistics. Access your ski days and lift data retroactively without needing GPS, all through a simple and convenient app scan using NFC, Barcode or QR Code.

        Key Products Summed Up

        Empower your vision with our essential backend systems and modules for seamless implementation.

        Emma Communication

        Communicate with your guests in their language, on their preferred platform, providing them with personalized and timely information.

        MyServices Self-Service Tool

        A portal for service providers to register, design & publish offers and to get orders. The asset management tool for everyone, including ticketing, pricing, contingent management.
        More than 150+ customers have expressed their trust in Alturos.
        Do you trust us too?

        Let’s explore how Destination OS Mountain Edition can elevate your region’s digital hospitality. Contact us now and take the first step towards transforming your destination.

        Book a demo
        Destination solutions
        Industries
        • Mountain railways
        • Adventure railways
        • TVB, DMO & regions
        • Tourism providers
        • Cities tourism
        • Shipping
        Company
        Resources
        • News
        • Customer area

        Destination solutions

        Industries

        • Mountain railways
        • Adventure railways
        • TVB, DMO & regions
        • Tourism providers
        • Cities tourism
        • Shipping

        Company

        Resources

        • News
        • Customer area
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