Make your entire destination bookable on a single platform
Is booking chaos impacting your guest experience? Destination OS Mountain Edition is here to streamline your operations, offering an all-in-one platform that lets your guests seamlessly plan and book every aspect of their mountain getaway.
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Can you relate? Unify your destination under one platform with Destination OS
Tourism can be chaotic, with numerous service providers operating independently, leaving guests overwhelmed by a maze of apps and websites. Destination OS brings everything together on a shared digital marketplace, creating a seamless, unified brand experience for your visitors.
One Platform, Endless Possibilities.
Destination OS Mountain Edition is more than just a booking platform; it’s a complete digital ecosystem designed specifically for mountain railways and surrounding regions. Our platform enhances every step of the customer journey—from Skiline entertainment and gamification at ski resorts to targeted email campaigns and dynamic ski pass pricing. With Destination OS, you have a comprehensive suite of tools at your disposal to craft personalized and effective digital sales strategies.
Unified System, Numerous Products
Manage everything from ski passes and mountain railway tickets to events, accommodations, and more – all within one system. Create unforgettable experiences for your guests while boosting regional sales and growth.
Multi-Channel Sales Strategy
Expand your reach by selling products through multiple channels, including websites, apps, sales terminals, and B2B reseller networks. The Mountain Edition’s flexibility ensures you can meet your guests where they are.
Simple and Intuitive
Empower your local service providers with MyServices, an easy-to-use tool that allows them to independently create, manage, and publish their services across multiple marketplaces and channels. Whether it’s automatic integration or manual control, MyServices ensures that all offerings are digitally centralized and seamlessly integrated, simplifying operations and expanding reach.
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Entertainment & Gamification
Skiline, a core component of the Mountain Edition, revolutionizes the guest experience by creating emotional digital engagements. This gamification of the mountain experience turns your customers into passionate brand ambassadors, making them feel connected to your region like never before. By offering unique and interactive experiences, you can transform visitors into loyal advocates who will share their memories and inspire others to explore your destination.
Discover our Product Portfolio
Alturos Destination OS Mountain Edition offers a powerful e-commerce module that digitizes tourism services by integrating with third-party booking systems. It supports B2C and B2B sales through a centralized multi-product shopping cart, enabling customers to effortlessly combine and purchase multiple services in a single checkout.
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Ski Passes
Sell ski passes from Skidata and Axess online, allowing guests to bypass queues by loading passes onto their Keycard, SwissPass, or choosing options like “Smartphone Ticket”, postal shipping, pick-up or group pick-up. Boost revenue with dynamic pricing integrations.
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Mountain Railway
Sell single and return trips via Skidata and Axess for easy mountain access. Guests can get cable car tickets as Print@home or load them onto keycards or SwissPass. Class selection, different reductions, and personalization are also supported.
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Seasonal Skipasses
Offer annual and seasonal passes through Skidata and Axess, targeting loyal customers with extra services on top. Provide flexible durations and acquisition methods, including mail delivery or keycard reloading.
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Experiences & Events
Optimize the booking of tourist attractions, experiences and events by integrating MyServices – Alturos’ own service design platform – with external systems like Regiondo, Trekksoft, TOMAS, and Feratel to offer products from various providers in one webshop.
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Gift Vouchers
Offer guests a variety of vouchers (fixed value, variable value, voucher for a specific product). Vouchers can be loaded directly from the In-App Wallet to be used for purchases in the JAMES Webshop and apps. Additionally, a PDF can be downloaded as well.
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Mountain Packages
Bundle services into packages, offering them exclusively or with special discounts and create creative products such as “Half-Price Pass”, “VIP Pass”, “Local Resident Card”, “Winter Special”, or “Activity Card.”
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Merchandise
Enhance the experience of your guests after their vacation by offering them the opportunity to access an exclusive selection of souvenirs and merchandise items from the comfort of their own home.
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Accommodation
Invite guests to extend their stay with regional accommodations such as hotels or apartments, enhancing their experience. Supported systems include Feratel, TOMAS, Seekda, Interhome, and Rentalp. Furthermore, target guests we pre-stay and post-stay campaigns.
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Ski Rental
Offer rental items such as skis, snowboards, ski boots, helmets, etc., to enhance your guests’ skiing experience and offer everything they might need for their vacation. Supported external systems include Wintersteiger (Easyrent), Rentmaxx, and SportsRental.
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Ski School & Guides
Recommend private and group lessons to your guests and help them find the right ski and snowboard course for their needs through customized filters. The external system Waldhart is supported.
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Ski Locker
Enable guests to book a nearby ski depot to avoid the transportation effort to and from the slopes. They can easily access the depot with a keycard. Axess & Wintersteiger are supported as external system.
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Public Transport
Let travellers book train tickets with real-time route and timetable options. Supports both regular and sightseeing trains, as well as seat reservation and additional services, ensuring a smooth user experience.
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Parking
Enable seamless parking with online ticket booking and post-payment options. Guests can enter via QR code or automatic license plate recognition. Integrated with Digital Parking for effortless access.
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Shuttle Services
Enhance guest satisfaction with seamless shuttle service bookings. Allow travelers to easily schedule and manage their transportation to and from mountain destinations, ensuring a stress-free experience.
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Insurance & Climate Compensation
Offer ski accident insurance, hotel coverage, and CO2 compensation in the shopping cart, providing your guests with enhanced security and peace of mind.
Why Choose Alturos Destination OS Mountain Edition?
The Alturos Destination OS Mountain Edition the first step towards future-proofing mountain railways in winter and summer. Start your local digital journey in B2C sales with us, and effortlessly transition to global markets through B2B partnerships.
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Seamless Integration of Services
Whether it’s ski passes, accommodation, or ski rentals, our e-commerce module enables the effortless combination of services in a single shopping cart, making the booking process smooth and enjoyable for your guests.
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Proven Results & Growth Potential
With a track record of increasing sales by up to 30% annually, Destination OS shifts up to 60% of transactions to digital channels within the first 3-5 years. Start small and scale your digital marketplace without losing initial investments.
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Multi-Channel Sales Strategy
Alturos Destination OS offers support for all major digital sales channels, including website/webshop, iOS and Android apps, sales terminals, B2B reseller cash desk, and the Skiline app.
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Multi-Region, Multi-Brand Marketplace
Expand beyond a single destination. Destination OS allows you to manage multiple destinations and brands under one platform, providing the broadest product portfolio in the industry.
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Integrated Skiline Data for Targeted Marketing
Leverage the power of Skiline, the largest provider of customer data for ski resorts, to create sustainable, targeted marketing campaigns that resonate with your guests.
Explore our No-Code World.
The shortage of skilled IT experts is a challenge for many companies. Our technology eliminates the need for coding by replacing it with intuitive modeling, offering you greater flexibility and efficiency. Explore our suite of tools and channels, designed to help you shape the future of guest experiences with ease.
Webshop , Website & Native App – All in One
Custom Theming
Marketplace
Native Skiline App
as Sales Channel
Self-Service-Terminal
B2B ResellerCash Desk
Our web-based point of sale system enables regional hotels, sports shops, rental stations, and international tour operators to effortlessly resell an entire tourism region’s offerings. Local partners can quickly book, reserve, and issue valid tickets for their guests with just a few clicks.
Content-Hub
Content-Hub is a content-first, multi-brand, omni-channel headless CMS that lets you create all types of content with ease. No coding required – design informative pages, interactive maps, and select from widgets like banners or grids. Explain prices, upload product images, integrate weather and slope updates, and much more, all within a single platform. We know finding the right words can be challenging. For assistance, use the Alturos AI (beta) content writing support.
MyServices
Effortlessly invite service providers to register and create unique experiences with MyServices destination manager. Their offerings come to life in your marketplace, curated and approved by you. MyServices provides a complete digital interface for service design, approval, publishing, and management – simplifying tourism management with just a few clicks. Moreover, Alturos AI (beta) offers comprehensive multi-language support for all products and services, ensuring inclusivity for all guests.
Alturos Destination OS caters to diverse B2C and B2B platforms, including JAMES Web (desktop and responsive) and native applications (iOS and Android) for B2C interfaces, as well as the B2B Cash Desk and sales terminals for B2B frontends. A distinctive feature of our solution is the ability to tailor the aesthetic and user experience to align with your company’s branding (CI/CD). Additionally, our system enables centralized management of content and e-commerce offerings through the Content-Hub and the e-commerce backend.
Communicate Like Never Before
Reach your guests along the entire user journey using our cross-platform communication module EMMA – revolutionizing interactions at tourist spots and beyond. More than just a tool, it’s a multilingual companion that understands, engages, and tailors conversations.
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Digital communication
EMMA communicates with your guests in their language, on their preferred platform, providing them with personalized and timely information.
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Reach guests at every journey stage
Communicate across platforms like email, Facebook Messenger, Webhook, push notifications, WhatsApp/SMS, or newsfeeds. Run campaigns such as pre/post-stay, abandoned cart, end-of-day summaries, or first access.
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Inspiration
In the inspiration and activation phase a guest has never been to the region and you can use B2B Reseller Campaigns, B2C Offline and Online Ads and B2C E-Marketing Campaigns to reach them.
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At the booking
If a guest has at least triggered one action in the booking mask or shopping cart (e.g. abandoned cart event) you can address them via B2C Webshop, B2B Reseller Shop, B2B Tour Operator Shop and B2C E-Marketing Campaigns.
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Before the stay
Vacation planning begins as soon as the guest has purchased the first product in the shop. This stage can be used for inspiration and cross selling e.g. Cross- & Upselling Campaigns, Personalized Digital Communication, Digital Guest Registration, Digital Guest Card.
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During the stay
The guest has checked in to the region and spends their vacation there, consuming the destination’s services. The use of Self-Service-Terminal, Digital Entertainment & Loyalty, Digital Guest Card and Digital Guest Registration makes vacation even more convenient.
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After the stay
The vacation is over and it’s time to share memories. After a guest’s stay in the region, you can send them a summary of their experience, encouraging them to share on social media and become brand ambassadors. Furthermore, use C2C Marketing with auto-generated stories.
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Re-activation
The guest knows the region because they have already been there some time ago. e.g. after 6 months a new inspiration and re-activation phase begins and you can start with Retargeting, Personal Content as Emotional Hooks and „Daten driven“ Digital Campaigns.
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AI Multi-Language & Content Support
BETA Feature – Our frontends support multiple languages, with context-sensitive translations powered by Alturos AI in Content-Hub and MyServices. Alturos AI also assists with content writing to ensure the right message every time.
Using Loyalty & Entertainment to Keep Guests Coming Back.
Digitalization of customers and their emotions: entertainment, social sharing, gamification.
With Skiline, an integral part of the Alturos Destination OS Mountain Edition, you can create emotional experiences that turn your customers into brand ambassadors for your ski resort: every day, several thousand pictures and videos are shared, generated through Skimovies, Photopoints, Phototraps, Speedchecks, and Bikemovies.
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Digital Entertainment
Explore the world of Skiline and establish a sustainable, user-centric marketing strategy.
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5+ mio Skiline user
Benefit from the world’s largest winter sports community with over 5 million users and 350+ ski resorts who trust us.
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Adventures
Encourage users to explore new locations within the ski resort through gamified challenges, boosting engagement and app usage. By introducing new adventures and offering rewards, it motivates users to return, enhancing their loyalty to the resort or brand.
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Top100
Skiline’s famous Top100 rankings motivates skiers to push their limits and step out of their comfort zone. With customized rankings and global standings, users can filter results by demographics or resort, compare themselves worldwide, and share their achievements.
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Sustainable marketing guaranteed.
Adding Skiline attractions to your ski resort makes it more appealing to your guests. This not only boosts user data collection and vertical meter requests but also enhances the production of engaging, emotional content.
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Race tracks
Get automatically filmed on a Skimovie race track or take a Speedcheck including photo or get a great souvenir photo with a fantastic mountain panorama at the photopoint – Skiline installations generate content and turn guests into brand ambassadors.
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Ski day tracking
Track your ski day effortless with a vertical meter diagram (Skiline) that displays individual lift accesses and statistics. Access your ski days and lift data retroactively without needing GPS, all through a simple and convenient app scan using NFC, Barcode or QR Code.
Key Products Summed Up
Empower your vision with our essential backend systems and modules for seamless implementation.
Let’s explore how Destination OS Mountain Edition can elevate your region’s digital hospitality. Contact us now and take the first step towards transforming your destination.